Life happens! As your life changes, you may find that you simply do not have the time to manage your rental property or are just tired of handling tenant problems and rent collection. Property damage, lease violations, tenants taking advantage of you … if you find it difficult to address these issues, or if you’re losing money on your investment, it’s time to get control!
Our Rescue Me program is designed to move your existing tenants to our control. We’ll make the transition a smooth one so your tenants don’t miss a single rent payment – if they’re making them, that is! If you have a problem tenant, we’ll put a program in place to resolve the situation – either get them back on track or move them out. If an eviction is required, we’ll handle the entire eviction process, get your home ready to rent and find a great new tenant.
- evaluate your current tenant, property, and lease
- develop a strategy to improve your property performance
- transition tenant communication from you to us
- move out or evict problem tenants and refer legal matters to our attorney
- conduct general and move-out inspections
- transition your property into our Full Service Program
Here’s a summary of what you do:
- complete the owners questionnaire about your tenant and rental property – CLICK HERE
- execute an assignment of lease over to Atlanta Area Property and Management
- determine the effective transition date
- transfer tenant information (tenant ledger with outstanding charges, original inspection, keys, original lease, and all paperwork) to us
- agree to pay Atlanta Area Property and Management half a month’s rent to begin Rescue Me services
- Sign a 2 year Property Management Agreement
So, if you want to reap the benefits of your rental property without the hassle, give us a call today. We’ll help make this part of your life stress-free!
THE RESCUE ME PROCESS
Taking over a property with an existing tenant is so much more difficult than when we are able put our own tenant in and set tenant-landlord expectations up front. Because you have a tenant already, the initial turnover is very intensive and requires a combination of kid gloves and strict rules to get them settled into a new routine.
Although we would love to help everyone, it’s just not possible. The location, the type of home, the tenant, and even the owner may not fit our model so before we take this on, we perform an evaluation.
During our initial discussion with you, we’ll look at issues such as geographic area, rent, existing lease, security and pet deposits, tenant delinquency, and move-in reports. In essence, we evaluate the general situation.
Additionally, we pull property tax records and comparable properties, and before we sit down with you, we’ll do a drive-by of the property.
If we decide to take this on, you will need to sign a 2 year property management agreement and, if there is a current lease, sign an assignment of lease moving it to our control. If the lease has expired or if it is a month-to-month lease, we will require the tenant to sign our lease within 30 days after we take on the management.
At this point, we’ll help you with the tenant turnover letter and we’ll send our own welcome letter outlining our policies and procedures, temporary payment envelopes or access to our online portal, maintenance policies, and schedule a property visit so we can evaluate the tenant and physical condition of the property. We are seldom amazed at the poor condition of the rental because tenants that don’t pay don’t take care of property either, but we will try to determine the effort and costs to bring the home up to our rental standards.
You will be billed half month’s rent which will be due when the property agreement is signed. If the tenant is making their monthly payment, the fee may be deducted from the rent.
Why do we charge this fee?
It’s straight forward to work with a vacant property when you can start from scratch but it can be very difficult taking on someone else’s tenant. Most of the time, it means we’re taking on someone else’s problems, too.
- It’s much more difficult to manage a tenant someone else put in your property – we have to set new standards and expectations, ensure they understand and adhere to our lease, and re-train them as to when rent is due.
- When we take over homes with existing tenants, we’ve discovered that many owners have developed personal relationships that are difficult to break.
- And, there are lots of documents that need to be signed including a valid lease, lead paint disclosure, HOA exhibits, pet exhibits, and mold/mildew disclosures. We also have to meet with tenants to orient them to our expectations, rent payment systems and maintenance procedures.
If the tenant is not paying their rent from the start or are already delinquent, we’ll be implementing a plan to move them out as quickly as possible. If the tenant is paying, makes partial payments, or occasionally misses a payment, we monitor the tenant closely and stay on top of them to see if they are meeting our expectations and to see if the rent will be paid on time.
Tenants are frequently annoyed and resist change – they are skeptical of our managers and want to continue to do things the way the previous owner allowed them to operate. They will often submit repair requests just to see how responsive we are.
Once we have them trained, all is good. However, if we are simply not able to get them to conform to our way of doing things, then we will implement a plan to remove them.